Kaspersky antivirus program ensures that all the connections to your computer are safely encrypted. Sometimes, this security program shows a message that states “Cannot guarantee the authenticity of the domain to which encrypted connection is established”. It is commonly known as the Kaspersky certificate error in your system. 

When you visit a certain malicious website, it may generate this particular problem. According to reports, many Kaspersky users are disappointed about this certificate issue. The probable causes of this error include a lack of trusted certificate, expired root certificate, etc. on a website. If you are also facing this issue, follow this article to fix it. 

Quick Solutions to Solve Kaspersky Certificate Error

We have two best and easy ways to solve the Kaspersky certificate error. Here are they:

1. Import New Certificates

After the installation of your Kaspersky security program, it automatically imports certificates from its Master database. If somehow, the import process fails, you have to import it manually by following the steps mentioned below:

  • First of all, you have to find the Antivirus root certificate from the installation directory. It is located in the system drive and the path is C:\ProgramData\Kaspersky Lab\AVP18.0.0\Data\Cert”.
  • Here, you will find a file named “Kaspersky Anti-Virus Personal Root Certificate.cer”. So, select the file and paste it to your desktop. 

Mozilla Firefox

If you are using Mozilla Firefox, then follow the steps to import certificates:

  • At first, open Firefox browser and type “about preferences#advanced” in your address bar. Press Enter key from your keyboard.
  • Then, Click on the “Certificate tab” and select the “View Certificates” option. 
  • Click on “Import”. Choose that certificate you have copied on desktop and import it.

Other Browsers

If you are using any other browser, follow the instructions below:

  • At first, Open “RUN” by pressing Windows logo+R.
  • Type “inetcpl.cpl” command and press Enter.
  • Now, Go to “Content” and then click on “Certificate”.
  • Click on the “Import” button to import the certificate.

The solution may fix your issue regarding certificates. But, it cannot guarantee the authenticity of the main domain, where all the encrypted files are placed. To do so, follow the next method.

2. Turn off Encrypted Connection 

You might need to disable an embedded security feature from Kaspersky to fix the encrypted authentication issue. Encrypted connection settings are the same in both Kaspersky Antivirus and Internet Security.  Also, if you turn off this feature, it will not show any warning message again. To try this fix, follow the steps carefully:

  • At first, Open Kaspersky application by double-clicking on the icon.
  • Then, click on the Gear icon to open the Settings.
  • Find the Additional option and click on the Network settings.
  • Now, tick on the “Do not scan encrypted connection” option.
  • Close the application and restart your computer.

Hopefully, now, you will never get any pop-up message for encrypted connection when you open your default browser.

Note: We recommend you not to disable the encrypted feature to enjoy Kaspersky’s full security. 

Always keep the Automatic Update feature “On”, so that you don’t have to update it manually. 

In case, you want to avoid any annoying pop-up message, follow the simple steps which are discussed above.

Wrap up

Getting certificate warnings from Kaspersky can be really annoying while browsing certain websites. Hence, it’s best to resolve it soon by following these expert’s tips for certificate error. We hope that all the solutions discussed above will solve your problem. 

To know more about Kaspersky Security programs (Antivirus and Internet Security), post your queries in the comment box below. You can also follow our posts regularly to receive guidance on fixing such certification issues. 

Call Us Now